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Luxury is a feeling, Luxury is an idea, Luxury is ALL U

Allu accepts most designer brands.We buy a variety of items such as watches, bags, jewelry, precious metals, and accessories. Please try us out with a free quote!

Allu operates more than 120 purchasing shops in Japan and is now in the USA at our concierge location in SoHo, New York. Japan is known the world over as the experts in authenticating high-end luxury goods. We carefully handle your product and authenticate your item utilizing our expertise accumulated in Japan as well as referencing our large database of purchase record data. Based on our expertise, Allu is well positioned to give you the best value for your item. Please note, we provide insured shipping labels to send your item to Allu.

Please complete the Sell To Form or send an inquiry to Allu via Facebook messenger. A customer service representative will respond to your inquiry. Photos of your item will be required to complete the quote process. After confirming the condition and details of your item, we will contact you within 24 business hours with a price quote for your item.

Quote requests are processed within 24 business hours after we receive your Sell To Form assuming the photos provided meet our photo guidelines. Outside of normal business hours will be next business day.

When completing the Sell To Form, photo guidelines are provided on how to take pictures of your item. Please make sure your photos are of a reasonable size, clear, and well-lit showing all angles and wear of your item. Good quality cell phone pictures are accepted. Cell Please photograph carefully showing closeups of the item. The better the photos are of your item, the more accurate our offer will be. The following are general guidelines on the type of photos we require. 

・For bags: front and back, bottom, corners, handles, inside 

・For watches: glass, case body, bracelet, buckle, case back 

・For jewelry: front and back, engraving, connector clasp, stone 

If you have any accompanying documentation and accessories such as dust bags, certificates, authenticity cards, or boxes, please include them in your photo submission. Please check our photo guidelines for more details. 

Yes. We at Allu want to ensure we offer you the best possible customer service. Please complete the Sell To Form along with required photos, designer name, and item condition and send to Purchasing@AlluUSA.com or via Facebook.

Quotes are valid for 30 days. If not accepted after 30 days, the quote will expire. Once a quote has expired, you may re-submit for a new quote.

If you are satisfied with your quote, simply respond back to the quote email indicating you accept the quote. 

A customer service representative will send you a purchase application form. Please complete and return the form including your name, address, and contact information.After you have filled out the purchase application form, we will send you a prepaid shipping label.

Please carefully wrap the item in cushioned material to prevent it from being damaged. If the item is found to be damaged when it arrives to Allu, we may refuse to accept it.Pack your wrapped item in a sturdy shipping box, affix the shipping label sent to you, and either schedule a pick up with your local carrier or drop off your package at a nearby UPS or FedEx location. 

Once the item is received by ALLU, our expert appraisers verify authenticity and inspect your item’s condition. After inspection is complete, a customer service representative will send you a purchase agreement.

We offer direct deposit/ACH or check. Direct Deposit/ACH will be made available within 2 business days, and check payments sent by UPS may take 2-4 business days to receive.

If you are not satisfied with your quote, or if you decide you no longer wish to sell your item, there is no obligation to accept our quote.

Customers can expect to receive payment within 6-10 business days from the time we receive your submission, which includes shipping and processing time.

If the item does not meet our purchase criteria, we will contact you. 

For your convenience, we offer both online and selling studio submissions. Selling studio submissions require an appointment. We accept handbags for immediate buyout and watches and jewelry for drop-off. You can make an appointment online. After making an appointment, please bring your item to our selling studio at 56 Broadway, Suite # 401, New York, NY. We will provide a quote for your handbag, authenticate it, and give you a purchase price in just a few minutes. Watches and jewelry drop-offs may take an additional 2-4 business days. If you want to sell at our selling studio, you will need to provide identification such as your driver's license or passport.